Rule Name: Borrowing Loan Delay Received

What does this Rule do?

  • Checks "In  Transit to Pick Up Location" queue, and determines how long transactions have been in that status.  Applies configurable (in minutes) delay before routing transactions to "Awaiting Customer Contact" queue, where patrons will be contacted by ILLiad.

Why would you want to use this Rule?

  • Allows for configurable delay in patron notification for Borrowing loans, reducing the number of steps to notify patrons, and allowing staff enough time to process loans.

What is needed to use this Rule?

  • Be an active user of IDS Logic
  • Be on at least version 8.5 of ILLiad to add flag.
  • If a shared server, the code for what NVTGC you would like the rule to run on.